Terms of service

1. Welcome

These terms govern your use of q10health.com and any purchases you make through our store. By using our website or placing an order, you agree to these terms.

2. About us

q10health.com is operated by Q10 Health Ltd, a company registered in England and Wales. Our registered office is at 128 City Road, London EC1V 2NX, United Kingdom.

3. Eligibility

You must be 18 or over to purchase from Q10 Health. Our products are food supplements intended for adult use only.

4. Products

Q10 Health products are food supplements, not medicines. They are not intended to diagnose, treat, cure, or prevent any disease. If you are pregnant, breastfeeding, taking medication, or have a medical condition, consult your healthcare practitioner before taking any food supplement.

We make every effort to display product information accurately, but colours, packaging, and content may vary slightly from images shown.

5. Orders and pricing

All prices are shown in GBP. We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or stock unavailability. If we cancel your order, we'll refund you in full.

6. Payment

Payment is taken at the point of order. We accept major credit cards, debit cards, and digital wallets via our secure payment processor.

7. Subscriptions

Subscription orders renew automatically at the frequency you select. You can pause, skip, modify, or cancel your subscription at any time through your account or by contacting contact@q10health.com. We'll send a reminder email before each renewal.

8. Intellectual property

All content on q10health.com — including text, images, branding, and the Q10 Health name — is owned by us or our licensors. You may not reproduce, copy, or use it without our written permission.

9. Limitation of liability

Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded. Subject to that, our total liability for any claim arising from your purchase is limited to the amount you paid for the product in question.

10. Governing law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

11. Changes

We may update these terms from time to time. The version published on our website at the time of your order applies to that purchase.

Contact

Q10 Health Ltd · 128 City Road, London EC1V 2NX · contact@q10health.com